FAQ

How can I buy a product?

You can place your order by mail  indiemaison@indiemaison.com, by phone or whatsapp  (+34 663 99 46 07) or even using FaceBook!!!

 

Can I order a taylor made product?

Yes, for some of our products, like boots covers, ankle bracelets, belts… you can tell us what you need and we will make a special piece for you.


Shipping Costs

The shipping costs depend on the country you are at. We  have our warehouse in Bilbao. Please tell us where you want to receive our products, and we will tell you how much the shipping costs are.

You may have to pay VAT, Customs Duty or Excise Duty on goods before you can collect them. That depends on the country, and it is not included in our services.

 

How can I pay?

You can use PayPal, or make a money transfer to our account. Just ask us at  indiemaison@indiemaison.com or +34 663 99 46 07

 

Can I get my invoice?

Yes, of course. Just ask for it at  indiemaison@indiemaison.com

 

Is it safe to buy at www.indiemaison.com?

Yes, it is. We never have access to your credit card data, so you don´t have to worry.